Since 1989, Acordex has been delivering some of the most reliable and cost effective imaging solutions in the market.
Acordex has been delivering reliable and cost effective software solutions since 1989.
Mission Critical Software
Acordex makes it easy to handle all of the “nitty gritty” which surrounds the journey from point A to point B – the paperwork and signatures, communicating with dispatch on the status of their shipments, and more. The sheer volume of documents, status updates, and two-way communication that occurs during every LTL trip means it’s vital to manage every step without error. 99.99% accurate is not good enough! Shippers demand real-time visibility into shipments and instant access to documents, and won’t pay an invoice if just one document is missing.
Imaging and mobile workflows are mission critical systems for a trucking company. Acordex software development includes meticulous care in handling error conditions and designing interfaces and workflows that minimize user mistakes.
Driver Acceptance
Driver acceptance is a prerequisite to the success of Mobile Dispatch. The app is focused on the driver’s experience and was designed with driver feedback, which is why we consistently get feedback that drivers like using Mobile Dispatch so much! We provide a one stop shop for drivers, allowing them to plan their day with easy to follow routing, the ability to message directly with dispatch, and more. We make it easier for drivers to focus on what is most important – the road ahead, and their next destination!
Customer Support
Our customers consistently give us “best vendor” feedback because superlative support is Priority One at Acordex. Responsive support can make a huge difference in the efficiency of your organization. It does more than just make your life easier; it provides a measurable financial benefit to your bottom line.
More than any positive feedback we get about the product, the high-quality relationship that Acordex builds with each customer is the number one reason we hear that they stay with us year after year and, in many cases, decade after decade.
Flexible and Customizable
No two trucking companies are the same. Whether you specialize in partner freight, air forwarding, residential deliveries, warehousing, white glove service, or any of the many other possibilities, our system can be tailored to fit your needs. Acordex offers a vast array of flexible options that make the system work for the unique requirements of the customer.
Beyond that, the Acordex engineering team has decades of expertise in writing custom software for trucking companies. If you have a unique need that doesn’t quite fit any “out-of-the-box” software, Acordex will update our system to work with your needs. For three decades, our policy has been specializations and flexibility.
Organization-wide Efficiency
Everything from Acordex’s innovative Realtime Scanning technology to the details of our electronic Rendition Billing shows our dedication to getting work done efficiently.
The Acordex web portal allows office users to easily search for and view documents or view them with a single click from outside applications, including your TMS. Our flexible APIs provide access to data and documents from any partner system. Drivers can view scanned documents with a single click from Mobile Dispatch, reducing paperwork in the cab.
Use Safekeep’s document workflow suite to route documents to your staff, manage their work queues, set alarms for overdue decisions, and allow multiple work sequences in parallel. Automatically export documents to outside parties based on partner carrier code, document type, or other custom rules.
Even your fleet’s fuel usage is improved using Acordex systems. On average, 35% of the operating cost of a trailer-truck is spent on fuel. Trucks consume more than 25 percent of fuel of vehicles in the United States. Worldwide, road freight is responsible for about 6 percent of all greenhouse emissions. Saving fuel offers the irresistible combination of both helping the environment and saving a substantial fraction of power unit operating costs.
Our first imaging system was created to scan insurance claim forms. The system was in continuous use for 10 years, with well over 12 million pages archived and was never down for a full day! We have a truly exceptional record in delivering reliable long-life systems.
In 1995, Acordex’s focus moved from insurance to trucking. Since that time, Acordex has gained a deep knowledge of the needs of common carrier LTL, TL and logistics companies.
In 2005 we began serving state Vital Records departments. Today, trucking and vital records make up all of our new systems business. Serving these two unrelated verticals fulfills our financial stability goal, keeping us healthy through the inevitable economic up and down cycles.
In the following years, three things came together: mobile tablets with serious computing power came on the market, the cost of cellular network data plans started dropping rapidly and new software standards became solidly implemented. Acordex seized this opportunity to create a significant step forward in the communications between drivers and their terminal.
Today, our mobile and imaging software have combined into one, powerful application. It is now easy and efficient for the driver and office to manage all of their information in one application suite: pickup and delivery workflow, photos of BLs and other documents, automatically-extracted data, text communications, geolocation, Driver Vehicle Inspection Reports, mileage capture for IFTA, signature capture, photos of damaged freight or accidents, BL image viewing on-tablet, paperwork and electronic documents scanned at the office or imported from anywhere, productivity data and the latest in ELD compliant driver logs.
Acordex is both a core software developer and a system integrator. This is a significant advantage to all of our customers.
You get true end to end accountability for all aspects of your system. No one else can provide such complete coverage. Most system integrators bundle imaging software and mobility components from other vendors together into a system, but they do not own the core software. If there are any problems or missing features in the core software, all they can do is file a bug report.
Acordex writes and owns the core imaging and mobile software we use for our systems. If an enhancement is important to you, it’s important to us. And we have the ability to make changes immediately. That’s why our customers are so enthusiastic about referring Acordex to others!
Combined with our decades of focus on the LTL industry, these qualities make our solutions uniquely powerful and superior to the other options on market.
Because we design and install large systems, we have a first-hand understanding of what system integrators need. Because we train, support and work directly with end users at all levels, we have a first-hand understanding of what users need. That real life experience means Acordex software is more solid in real world applications. It’s better thought out. It does the things you need done.