Quotes from Acordex Customers

University of Massachusetts Medical Center

"We are now distributing our images throughout our entire Central Billing Office without having to manually retrieve any documents. All employees with browsers can view an image from their desktop. This allows our AR staff to answer questions in seconds rather than hours or days, saving valuable staff time while concurrently improving customer service. It's the best of both worlds. The impact on the Medical Center is astounding.

"Because of our Acordex system, we were able to redeploy file room staff to do more meaningful tasks. This improved job satisfaction for our employees as well as improving our bottom line. In addition, we were able to reduce "Days in A/R" and write offs by providing insurance companies with the documentation they needed to adjudicate the claim. Prior to this, we had hundreds of thousands of dollars in lost revenue due to lost paperwork." - Accounts Receivable Manager

Middlesex Hospital

"This is one of the only, if not the only, hospital projects where technology was the smoothest component of the project. The system is comprehensive and easy to use. And it's incredibly reliable." - Medical Director

Medical Center

"We just keep putting images on the Acordex server and it shows no sign of slowing down. The server's 8 million page on-line capacity seems effortless for the Acordex software. It just keeps going without failures or interuptions. Documents are always available." - IS Manager

Healthsource

"This was the best decision I made in the 6 years I was at Healthsource.

"Our backlog dropped and Customer service actually improved even though we were focussed on the backlog problem. We never could have managed that level of transaction processing without a fast, dependable imaging system managing our documents. After 10 years of continuous use, 12 million pages are safely archived without more than 1 full day of downtime!" - Claims Director