Accounts Receivable Labor Savings

Before imaging

The staffing necessary to administer a manual filing process is enormous. It includes,

  1. completing a document request form
  2. pulling the requested document
  3. delivering a copy of the document to the requestor
  4. refiling the document
At one of our customers who pulls 18,600 documents per year, item 1 cost $8,600 per year and items 2 through 4 cost $52,000 per year.

In addition, low staff morale is prevalent. Opportunity for job advancement is limited and tasks like filing and copying are boring. This leads to staff turnover.
Annual cost of document retrieval
Before imaging$57,600
With Acordex$4,300

With an Acordex system

Rather than the mundane job of filing and refiling paper, staff in the document management area now operate high tech equipment and provide better customer service to their co-workers. It's more fun. Morale is better, turnover is reduced and therefore productivity is higher.

But the best part is the reduction in labor. The professional staff has documents at their finger tips. Their labor spent requesting documents (item 1 listed above) was cut in half. The costs of items 2 through 4 were eliminated.

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